I'm in financial difficulty. Can you help?

Yes. We can talk through your situation with you and will do all that we can to help you overcome your difficulties. Please don't hesitate to get in touch. Our team will be sympathetic and positive.

When emailing our Business Support team please include the following:

  • Your name
  • The name of your business
  • Contact number.

Please Note: For security reasons, please do not include any sensitive or confidential information in your email. Once we have received your email we'll aim to respond within 24 hours and will contact you by telephone to talk through your situation.

If appropriate, you can view our range of lending solutions here.

Find out more about financial support for your business

Independent advice and support

You can also get free advice and support from the following agencies.

We have taken all reasonable care to make sure this information is correct. No liability is accepted by The Co-operative Bank for any loss or damages caused to any person relying on any statement or omission. This is for information only and you should not rely on it as advice for any set of circumstances. You should always ask for specific advice for your own circumstances.

Citizens Advice

We’ve partnered with Citizen’s Advice to make sure people can get support when they need it most. Citizen’s Advice can help you if you’re experiencing financial and debt-related problems.

They will never tell us what you have discussed, unless you want them to. It is a free and confidential service to support you when you need it most.

Find out more about our relationship with Citizens Advice and what they can offer you.

Business Debtline

Free, confidential and independent advice on how to deal with debt problems. The website has self-help and cash flow tools.

0800 197 6026



Free debt advice including advice for self-employed/sole traders. Guidance on tax debts.

0800 138 1111



Free debt management plans and other solutions for people facing financial difficulties, including debt solutions for businesses such as Self Employed IVAs.

0808 250 4545



MoneyHelper offers free and impartial money advice, including debt support, via a range of channels including telephone, web consultation and WhatsApp.


The Insolvency Service

The Insolvency Service is the government online resource to provide guidance on personal and company insolvency.

0300 678 0015


For members of the Federation of Small Businesses (FSB)

The FSB is non-profit-making organisation promoting and protecting the interests of the self-employed and owners of small firms. They offer access to services which can help you protect your business, save money and grow your business.

01253 336000