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Before you go, you may find the following information of interest to you...
Secure log in and authentication
Using our HID Approve app, we have created more secure log ins to our online and mobile services, as well as a way to authenticate payments. It is an alternative to using the plastic security token and it’s free, easy and available wherever you are.
Tell us what you think of our online banking service.
Your feedback is important to us as we use it to shape the products and services we offer all of our customers. Your opinions help us to continue to improve our customer experience and will not be used for marketing purposes.
Keeping you safe online
We’re improving the way you verify yourself to make using your card online even safer. You’ll need to register and keep the UK mobile number we hold for you and every card holder up to date.