Our user guides provide help and support so you can make the most of online banking.
The guide can help you with:
If you haven't found what you're looking for in our reference guide, here are some of our most frequently asked questions.
To add dual authority to your account, please call the Business Account Support team on +44(0)3457 213 213 Call charges, you will be required to go through security.
To remove dual authority, you will need to send a letter signed in accordance with your bank mandate to:
Digital Business Banking
The Co-operative Bank p.l.c.
Not found what you're looking for?
Contact our support team