You should never disclose your security details to any third party unless they are already registered on your account.
Please read our advice on How to use Third Party Provider (TPP) services safely.
We will not be able to discuss your account with any individual unless they have been registered with us. To register an individual so they can discuss the account with the Bank, please complete the ‘Change of Authorised Account Persons’ mandate – by visiting our 'Useful forms' page.
Did you know you could be paying the wrong account details? If a customer has switched their bank account you will need to update their details. Please visit the page below for more information on how to do this.