CHAPS
Make same-day, high-value and urgent payments to UK banks with the Clearing House Automated Payment System (CHAPS).
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Please note: you will be charged for using CHAPS. Please refer to your account tariff for more details. A CHAPS payment cannot be returned once it has been sent.
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In Business Online Banking
If you have requested the option to use CHAPS in Business Online Banking, you can make the payment online.
In Business Online Banking:
- click Payments and transfers
- click Make a CHAPS payment
- follow the on-screen instructions.
If you have set up approval rules in Business Online Banking, you may need a signatory to approve the payment before it can be sent.
CHAPS payments sent online are guaranteed to reach the recipient on the same day if we receive the request by 5.30pm.
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By email
You can email a scanned copy of your request to chapsrequests@co-operativebank.co.uk.
All requests must be on letter-headed paper and signed in accordance with your account mandate. Please include:
- your business sort code and account number
- the beneficiary’s sort code and account number
- the beneficiary’s name
- the amount to be sent
- any reference number or name to be included with the payment
- purpose of payment
- confirmation that you’re aware of the charge for the CHAPS payment.
If you are a Financial Institution (FI) paying another FI, we require both yours and the recipients Legal Entity Identifier (LEI) reference codes - (You can find more information www.gleif.org).
CHAPS payments sent by email are guaranteed to reach the recipient on the same-day if we receive the request by 4.30pm.
I need more help with CHAPS
Call us on 03456 044 533. Lines are open Monday to Friday 8am to 5pm. Call charges apply.