Ways to pay

CHAPS (Clearing House Automated Payment System) is a method of making same-day electronic sterling transfers, for critical and large amounts, to clearing banks in the United Kingdom.

If you have the CHAPS option within your Business Online Banking package then you can send payments online up to 5:30pm. For some customers these will need to be approved by a signatory, so will require a minimum of 2 users.

For all other customers your requests received before 4:30pm will be processed the same day – after 4:30pm, it will be processed the next business day.

Once a CHAPS payment has been sent, it cannot be returned.

Please refer to your Business Current Account tariff for CHAPS Charges

To arrange to send a CHAPS payment:

• Login to Business Online Banking or FD Online
• Fax in a request to 0161 839 2163
  
• Email a scanned request to chapsrequests@co-operativebank.co.uk.

All requests need to be signed in accordance with your account mandate and on Business letter-headed paper.

For help with making payments online take a look at our FAQs

Whether you need to pay for travel, hospitality or something for the office, there’s nothing more convenient than a debit card as the money comes directly out of your account, meaning you stay in complete control of your finances.

Here are some of the other ways our business debit card could benefit your business:

• Flexibility to pay for goods and services anywhere in the world, without the hassle of writing cheques or withdrawing cash*
• Freedom to issue up to 20 debit cards to whichever employees you want
• Peace of mind that you can withdraw cash from a network LINK cash machines in the UK (a small fee may apply to some ATMs)
• Worldwide access to your money, by withdrawing cash from any cash machine displaying the Plus symbol*
• Enhanced security through Chip and PIN technology

*2.75% non sterling transaction fee on purchases in foreign currency. There may also be a 2% (Min £2) handling charge on foreign currency cash advances

Apply for a debit card

You can use our network of branches for any cash and cheque deposits. Simply take your paying in book and the cash or cheques you want to pay in to your nearest branch.

You can also send cheques in the post to:

The Co-operative Bank p.l.c

PO Box 12672

Sandringham House

Sandrington Avenue

Harlow

Essex

CM20 9QR

Never send cash through the post.

Alternatively, you may find it more convenient to deposit cheques and cash over the counter at any one of more than 11,000 Post Offices® using our Post Office® paying-in scheme.

Cash can be deposited at any Post Office® by debit card or cash deposit slip up to a maximum of £10,000 per week (of which a maximum of £250 per day can be coins) without prior arrangement.

Please be advised that some Post Office® branches can only accept cash deposits of up to £2,000 per day.

If you are likely to deposit over £10,000 cash per week and/or require a Change Giving facility you will need to call Business Customer Services to register with the address of your preferred Post Office® branch. Please allow up to three weeks for the arrangements to be made. There may be a nominal charge for this service. Please refer to your tariff.

You will need a paying in book and Post Office® envelopes for any cheques that you want to pay in at the Post Office®. Contact one of our customer advocates to order these items.

For more information on how to utilise Post Office® services, please read the Post Office® Guide.

At The Co-operative Bank, we offer a swift and efficient bulk cash processing service. If you wish to use this service, please contact your Relationship Manager.

We also provide prepaid envelopes so that you can send your cheques directly to our central processing centre. Just make sure you include a paying in slip with your cheques. Contact one of our customer advocates to order these items.