How do I make a Faster Payment?

In Business Online Banking:

1. Click ‘Payment and transfers’ in the left hand menu.
2. Click ‘Pay And Transfer’.
3. Select ‘Pay someone else’.
4. Select ‘UK’.
5. Select ‘Pay using Faster Payments’ if it is not already selected.
6. Click ‘Continue’.
7. Follow the on screen instructions to complete the payment.

Alternatively, call us on 03457 213 213. Lines are open Monday to Friday 8am to 6pm and Saturday 9am to 12 noon. Call charges apply.

Important information

Please note that:

• standing order and future dated Faster Payments will only be processed on normal business working days
• sometimes, a payee may not receive a Faster Payment until the next working day or the payment may be rejected by the receiving bank
• if your payment is urgent or high value, you may wish to consider using the Clearing House Automated Payment System (CHAPS)
• if you are a Financial Director (FD) Online customer, you will be charged 20p per Faster Payment – please check your account tariff for details.