FD Online
Planned maintenance
Saturday 16th November 2019 from 18:00 until the morning of Sunday 17th November 2019.
Unfortunately our Business Online Banking and FD Online service will be unavailable during this time. We advise that you move money or make any transfers beforehand. We apologise for any inconvenience caused.
Our commercial online banking service, FD Online, gives you direct access to your business accounts. It is a durable and secure system that will provide you with a fast online experience.
FD Online provides all the advantages of our Business Online Banking service, plus the added benefits of:
- Non-signatory users
- CHAPS payments (both UK and Euro)
- Foreign payments and Bulk Bacs
- Secondary approval for payments
- Bespoke reports
FD Online also has the advantage of administration users - dedicated individuals who will set up access and preferences for other users. For information on using the administration option please take a look at our user guide.
Admin user guide
Download Admin user guide PDFHow to apply for FD Online
In order to apply you will need to call our FD Online team on +44(0)345 603 2921 and request an application form. Call charges
Before you call our FD Online team, please review the FD Online tariff to view the charges for the service.
FD Online tariff
Download FD Online tariff PDFOpen Banking
Open banking allows you to easily and securely share your financial data, including your transaction history and spending behaviour with regulated third-party providers. It also allows you to give permission to a regulated third-party provider to initiate payments from your account on your behalf.
Third-party providers cannot, under any circumstances, gain access to your account unless you have given them explicit consent to do so.
Business Savings Accounts
With as little as £1, you can open a Business Savings Account and start earning interest at 0.50% AER on your balance.
View our Savings Accounts
Staying safe online
We know online security is important to our customers. To find out more about protecting your information online and Trusteer Rapport.
Fraud and Security
Paying for your online shopping is changing
Soon, you’ll be sent a verification code by text message or email to confirm your identity. Please call us to provide your cardholder’s contact details.
Learn about shopping onlineImportant information about our call charges
If you’re calling from the UK, calls to 0800 and 0808 numbers are free from landlines and mobiles; calls to 03 numbers cost the same as calls to numbers starting with 01 and 02; calls to 0845 and 0870 numbers cost 3p per minute, plus your phone company’s access charge; calls to 0844 and 0843 numbers cost 7p per minute, plus your phone company’s access charge. Charges for calls made outside of the UK will be determined by your local provider.
Calls may be monitored or recorded for security and training purposes.