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Personal Business

How do I request change from the Post Office®?

  1. Order a bar-coded Post Office® change transfer book from Business Account Support on +44(0)3457 213 213 Lines are open Monday to Friday 8am to 6pm, Saturday 9am to 12pm Call charges apply. Please allow 14 days for delivery
  2. Phone your nominated Post Office® to give them your change order at least one full business day before you need to collect it, e.g. by 10am on Monday to collect at 10am on Tuesday
  3. At the Post Office®, give the cashier your completed change transfer slip and your notes (money)
  4. The cashier will give you your change (coins) and scan the barcode on your change transfer slip
  5. The cashier will give you a receipt and give the change transfer slip back to you.

    You can order change as below:

    £5 Minimum of £100 and further multiples of £100
    £2/ £1 Minimum of £20 and further multiples of £20
    50p/ 20p Minimum of £10 and further multiples of £10
    10p/ 5p Minimum of £10 and further multiples of £10
    2p/ 1p Minimum of £1 and further multiples of £1