How do I remove someone’s access to Business Online Banking?

  • Call the Business Account Support team on +44(0)345 7213 213.
  • Lines are open Monday to Friday 8am to 6pm, Saturday 9am to 12 noon. call charges apply
  • We’ll take you through our standard security process
  • You will need to have the right authorisation to remove the user’s access.

Please note: To avoid any issues with recurring payments set up in online banking by the person you wish to remove, please ensure to cancel those recurring payments and set them up again as part of this removal process.