Log in to Personal Banking Skip to content
  1. Home
  2. Help & info
  3. Ways to Bank
  4. Online Banking
  5. Statements and transactions
  6. Why can't I see recent transactions on my statement?

Help & info

Just type in your query, or have a look at the list of popular questions below.

Why can't I see recent transactions on my statement?

Your recent transactions will not show on your statement until the statement has been produced.
You can view your recent transactions once you've logged in. A summary of your account balances is shown on the homepage. From here, navigate to Accounts Information then Transactions and select an account. You can then select the date range you wish to view.
You can request an interim statement through the service request option if this is required.

Was this article helpful?

Thank you for your feedback

We will use your feedback to improve our answers. For further assistance Contact us

Thank you for your feedback

We will use your feedback to improve our answers. For further assistance Contact us

Related Articles

  • How do I order a statement/copy statement?

    You can order a copy statement by logging into online banking and raising a service request.
    Learn more

  • Can I export transaction information?

    You can export transaction information in various formats.
    Learn more

  • Can I opt into paperless statements?

    You can view statements from the previous 18 months (or from the date you started using the online service).
    Learn more

Contact us

If you'd like more help & information, you can: