How do I change an authorised user on my account?

The easiest way to complete this form and send us documents is via our secure Co-operative Bank Business Help app.

Your documents can be uploaded securely. A colleague will be on hand to communicate with you via the app if you have any questions.

To download our app please access this link.

If you have already downloaded the Co-operative Bank Business Help app please go to the menu option top left of the screen and select 'The Change of Signatories team' option to be taken into the journey.

If you do not wish to download the app, please contact Business Account Support on 03457 213 213. Lines open Monday to Friday 8am to 6pm and Saturday 9am to 12noon. Call charges apply.

Please note: This process generally takes 10 business days to finalise once the team received the required documentation.