Money worries
Find support if you’re worried about rising energy bills
We understand that sometimes people struggle to stay on top of their finances. If you're worried about bills or struggling to make payments we can help.
Speak to our support team
If you call us we can listen to your situation, help you work out a budget and offer support based on your individual circumstances.
Before you call us you’ll need:
- details of your monthly income, like a payslip
- details of your monthly outgoings including all bills and expenses.
Call us on:
03457 212 212 for current accounts
0345 600 6000 for credit cards
Lines are open Monday to Friday 8am to 6pm, and 9am to 5pm on Saturdays call charges.
Independent help
There are a number of organisations who can help.
StepChange
StepChange is a UK charity which offers free debt advice based on an assessment of your situation, as well as practical help and support.
Citizens Advice
Citizens Advice offers free and impartial advice for people experiencing financial and debt-related problems.
Visit the Citizens Advice website
Turn2Us
Turn2Us will let you know if you're eligible for benefits or Universal Credit.
Related pages
Not found what you're looking for?
Contact our support team