Charges and fees
Find out how you can avoid charges on your credit card.
3 Year Fixed Rate Credit Card charges and fees
3 Year Fixed Rate Credit Card foreign use charges
Balance Transfer Credit Card charges and fees
Balance Transfer Credit Card foreign use charges
Cash fee
The amount we charge for withdrawing cash — including foreign currency, Travellers Cheques, gambling transactions and loading pre-paid cards.
3% of the transaction (minimum of £3 per transaction). There is no interest free period for cash withdrawals, so in addition you will also be charged 27.9% interest per annum.
Duplicate statement
What we charge for sending a copy of a past statement to you.
£2.50 (capped at £10 per request)
Late or missed payment
What we charge if we do not receive a payment, or we receive a payment after the due date.
£10
Exceeding credit limit
What we charge if you spend more than the credit limit we've agreed with you.
£10
Uncleared payment cheque / Direct Debit
What we charge if you make an uncleared Direct Debit or cheque. For example, if you do not have sufficient funds in your account to make a payment.
£10
Foreign use charges
Payment Scheme Exchange Rate
This is the exchange rate that Visa uses. Rates can be found on Visa's website
Currency conversion charge
The charge for carrying out a transaction in a currency other than Great British Pounds (including purchasing Travellers Cheques, foreign currency and gambling transactions).
2.75% of the transactions
(Non-sterling) cash fee
The charge for withdrawing cash when overseas.
This is charged in addition to the currency conversion charge.
3% of the cash value you withdraw (minimum of £3 per transaction). There is no interest free period for cash withdrawals, so in addition you will also be charged 27.9% interest per annum.
Cash fee
The charge for withdrawing cash. This includes travellers cheques, foreign currency, gambling transactions and loading pre-paid cards.
3% of the transaction (minimum of £3 per transaction). There is no interest free period for cash withdrawals, so in addition you will also be charged 27.9% interest per annum.
Balance transfer fee
What we charge for transferring your balance to the card.
3%, minimum of £5
Duplicate statement
What we charge for sending a copy of a statement to you.
£2.50 (capped at £10 per request)
Late or missed payment
What we charge if we do not receive a payment, or we receive a payment after the due date.
£10
Exceeding credit limit
What we charge if you spend more than the credit limit we've agreed with you.
£10
Uncleared payment cheque / Direct Debit
What we charge if you pay something by Direct Debit or cheque but the payment can't be made because you don't have enough money in your account.
£10
Foreign use charges
Payment Scheme Exchange Rate
This is the exchange rate that Visa uses. Rates can be found on Visa's website
Currency conversion charge
The charge for carrying out a transaction in a currency other than UK pounds (including purchasing travellers cheques, foreign currency and gambling transactions.)
2.75% of the transactions
(Non-sterling) cash fee
The charge for withdrawing cash when overseas.
This is charged in addition to the currency conversion charge.
3% of the cash value you withdraw (minimum of £3 per transaction). There is no interest free period for cash withdrawals, so in addition you will also be charged 27.9% interest per annum.
Cash fee
The charge for withdrawing cash. This includes travellers cheques, foreign currency, gambling transactions and loading pre-paid cards.
3% of the transaction (minimum of £3 per transaction). There is no interest free period for cash withdrawals, so in addition you will also be charged 27.9% interest per annum.
Duplicate statement
What we charge for sending a copy of a statement to you.
£2.50 (capped at £10 per request)
Late or missed payment
What we charge if we do not receive a payment, or we receive a payment after the due date.
£10
Exceeding credit limit
What we charge if you spend more than the credit limit we've agreed with you.
£10
Uncleared payment cheque / Direct Debit
What we charge if you pay something by Direct Debit or cheque but the payment can't be made because you don't have enough money in your account.
£10
Foreign use charges
Payment Scheme Exchange Rate
This is the exchange rate that Visa uses. Rates can be found on Visa's website
Currency conversion charge
The charge for carrying out a transaction in a currency other than UK pounds (including purchasing travellers cheques, foreign currency and gambling transactions.)
2.75% of the transactions
(Non-sterling) cash fee
The charge for withdrawing cash when overseas.
This is charged in addition to the currency conversion charge.
3% of the cash value you withdraw (minimum of £3 per transaction). There is no interest free period for cash withdrawals, so in addition you will also be charged 27.9% interest per annum.
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