Security and fraud
Learn more about what we do (and what you can do) to protect yourself online and out and about.
How we protect you
We’re committed to making your banking experience as safe and secure as possible.
How to protect yourself
We use hi-tech security measures to keep your details and money safe. Nevertheless, there are still some simple steps that you can take to help protect yourself from fraud.
Common fraud threats and how to avoid them.
Being aware of common threats, knowing how they work and what to look out for can help to protect you against falling victim to fraud.
Latest fraud alerts
Stay ahead. Read these latest warnings to keep yourself safe.
If you think that you may have revealed your security details, fallen victim to fraud, or notice any unusual activity on your account, please contact us immediately on:
For current account customers – +44(0)3457 212 212 (Call Charges)
For credit card customers – +44(0)345 600 6000 (Call Charges)
For business banking customers – +44(0)3457 213 213 (Call Charges)
If you have seen a scam email claiming to be from us, please let us know by forwarding it to ihaveseenascam@co-operativebank.co.uk
Contact us
If you'd like more help & information, you can:
