If you've asked us to make a payment on a certain date (cheques, standing orders or Direct Debits) and there isn't enough money in your account at the start of the day, these items will be marked for us to return them unpaid. In the Business banking app, this may show as a completed transaction before 8am, but will then disappear from the list. We will check again whether there's enough money in your account up until 2pm for cheque payments and 4.30pm for standing orders and Direct Debits, and if there is, the items will then be paid and will show again as a completed transaction.
For future dated payments instructed within online banking, we will notify you that these payments have failed at the start of the day (only in online banking), and you will have to resubmit the payment yourself once funds are available. Currently, these payments cannot be managed through the Business banking app.
The ability to see and manage your Direct Debits and standing orders isn't currently a feature of the Business banking app, however we'll look to include this in a later release.