If you currently pay in less than £10,000 cash per week or £2000 cash a day (of which a maximum of £250 per day can be coins) or just cheques, then you can pay in at any of the 11,500 Post Offices® nationwide.
If you need to pay in more than £10,000 cash per week or £2000 cash a day (of which a maximum of £250 per day can be coins) then please contact us to register at a nominated Post Office®. Please call Business Customer Services on 03457 213 213 Call charges.
If you wish to use the exchange of notes for coins service please call Business Customer Services to register a nominated Post Office® and set up your facilities.
Your notes and coins
If you are paying in cash you need to:
This helps to shorten your waiting time, and it also helps your Post Office® cashier.If you need stationery for paying in money, like note sleeves, you should call Business Customer Services on +44(0)3457 213 213 Call charges. Please allow 14 days for delivery.
In order to exchange cash, you will need a bar coded Post Office® change transfer book. To order these please contact Business Customer Services on 03457 213 213 Call charges. Please allow 14 days for delivery.
Change can only be ordered in line with the following:
|£5||Minimum of £100 and further multiples of £100|
|£2/ £1||Minimum of £20 and further multiples of £20|
|50p/ 20p||Minimum of £10 and further multiples of £10|
|10p/ 5p||Minimum of £10 and further multiples of £10|
|2p/ 1p||Minimum of £1 and further multiples of £1|
Your account will be charged in accordance with your product tariff and calculated on the day that deposits were credited to your account, or the next working day after your exchange of notes for coins transaction took place.
Your monthly invoice will then show all your account activity and charges (if applicable).
This does not include the Channel Islands or the Isle of Man. Please be advised that some Post Office® branches can only accept cash deposits of up to £2,000 per day. If your deposit is made after 7pm please allow an extra working day for your account to be credited.
Cheques may take a further working day to be credited to your account if your deposit is processed after your Post Offices® cheque processing cut-off time.
We have created a pdf guide with all the above information to enable you to keep your own copy.
If you’re calling from the UK, calls to 0800 and 0808 numbers are free from landlines and mobiles; calls to 03 numbers cost the same as calls to numbers starting with 01 and 02; calls to 0845 and 0870 numbers cost 3p per minute, plus your phone company’s access charge; calls to 0844 and 0843 numbers cost 7p per minute, plus your phone company’s access charge. Charges for calls made outside of the UK will be determined by your local provider.
Calls may be monitored or recorded for security and training purposes.