Existing Customers

We have categorised our help and support for our existing customers. Find what suits you.

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Managing your account

Interest rates

Maturity options for existing customers

Britannia customers

Find how much money you could save and the interest you will be paid. Try out our savings interest calculator.

Managing your account

We offer so many ways for you to access and manage your money including online, on your mobile, in branch and over the phone. Read more about how you can bank with us.

Online banking

Manage your savings, check your balances, transfer between accounts and review your statements.

More about online banking

Mobile banking

Manage your savings account on the go, wherever you are. Transfer and view your balances 24/7.

More about mobile banking

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Interest rates

Interest rates for existing savings accounts

Here you'll find the interest rates for savings products that are currently available with The Co-operative Bank.

View existing savings accounts interest rates

Interest rates for savings accounts that are no longer available to new savers

Here you’ll find the interest rates for discontinued savings products. Please note: these are still relevant to customers who opened accounts before they were discontinued.

View interest rates for savings accounts no longer on sale

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Maturity options for existing customers

Already have a fixed term deposit or fixed rate cash ISA with us that’s reaching the end of its fixed term period?

You can reinvest your money into one of our maturity accounts, and receive a guaranteed rate of interest.

We'll send you a letter when your fixed term is coming to an end. It'll remind you of your maturity date and let you know all of the options that are available to you, such as reinvesting or withdrawing.

Our maturity accounts

Co-operative Bank Maturity Fixed Term Deposits

For those with a Co-operative Bank Fixed Term Deposit that’s about to mature, or has recently matured.

View accounts

Co-operative Bank Maturity Fixed Rate Cash ISA

For those with a Co-operative Bank Fixed Rate Cash ISA that’s about to mature, or has recently matured.

View accounts

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Britannia customers

We've transferred Britannia customers to Co-operative Bank savings accounts

If you had a Britannia account, you can find information about these changes and your new Co-operative Bank account on our Britannia simplification page.

Go to Britannia simplification page

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Financial Services Compensation Scheme

Your eligible deposits held by a UK establishment of The Co-operative Bank plc are protected up to a total of £85,000 by the Financial Services Compensation Scheme, the UK's deposit guarantee scheme. This limit is applied to the total of any deposits you have with The Co-operative Bank and smile. Any total deposits you hold above the limit between these brands are unlikely to be covered.

Please read further information on the FSCS scheme here or visit their website.