Important information about our call charges
If you’re calling from the UK, calls to 0800 and 0808 numbers are free from landlines and mobiles; calls to 03 numbers cost the same as calls to numbers starting with 01 and 02; calls to 0845 and 0870 numbers cost 3p per minute, plus your phone company’s access charge; calls to 0844 and 0843 numbers cost 7p per minute, plus your phone company’s access charge. Charges for calls made outside of the UK will be determined by your local provider.
Calls may be monitored or recorded for security and training purposes.
Planned essential maintenance
It's important for us to keep our systems running properly so that our services stay safe and secure. We complete essential maintenance on an ongoing basis, which may result in some of our services being temporarily unavailable.
If you need to report a lost or stolen card our customer support team is available 24/7 on +44(0)345 600 6000. Call charges
Upcoming planned essential maintenance
There is no planned essential maintenance.
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