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Planned maintenance to Business Online Banking and FD Online

We have some upcoming planned maintenance on our Business Online Banking and FD Online from 10pm Friday 26 February until early hours of Saturday 27 February. During this time, these services will be unavailable.

If you have any queries, call us on +44(0)3457 213 213 (Call charges). Lines are open between 8am – 6pm Monday to Friday.

Why we carry out maintenance

We carry out maintenance to give you the best experience and to keep our services safe and secure.

We aim to carry out maintenance at times that it will have the least impact on our customers and to let you know in advance so that you can make payments or transfers beforehand.

Protect yourself online

  • Keep vigilant when using online banking. The website won't look any different when logging in, so if you see something unusual – let us know as soon as possible.
  • Avoid using a search engine to access your online bank account. Instead, type in www.co-operativebank.co.uk into the address bar
  • Never tell anyone your token codes, not even us!
  • If somebody calls you and asks you to download something on to your device and then asks you to log in to your account, stop! It's a scam!
  • Remember, neither the Bank nor the Police will ask you to move you money to another account to keep it safe.

Contact us

If you'd like more help & information, you can: