Planned essential maintenance

    It's important for us to keep our systems running properly so that our services stay safe and secure. We complete essential maintenance on an ongoing basis, which may result in some of our services being temporarily unavailable.

    If you need to report a lost or stolen card our customer support team is available 24/7 on +44(0)345 600 6000. Call charges

    Upcoming planned essential maintenance

    Wednesday 4th December 2019 from 22:45 until the morning of Thursday 5th December 2019.

    Unfortunately our Business Online Banking will be unavailable during this time.

    FD Online and our automated telephone service won't be affected.

    Saturday 7th December 2019 from 18:00 until the morning on Sunday 8th December 2019.

    Unfortunately our Business Online Banking and FD Online service will be unavailable during this time.

    Our automated telephone service will also be unavailable from 00:15 to 05:15 on Sunday 8th December 2019.

    We apologise for any inconvenience and advise you move money or make transfers beforehand.

    Contact us

    If you'd like more help & information, you can: