Easy, secure and convenient online banking with The Co-operative Bank.
Log in to online banking Register for online bankingNew to The Co-operative Bank online banking or haven’t logged in for a while? We can help.
You can reset your password or security code online. If you need to reset both you'll need to call us.
If you’ve forgotten your username, you can have a reminder sent to your email.
If you haven’t set up online banking, you will need to register first.
Here's some of our most frequently asked questions, it's the quickest way to find help for the most common online banking queries.
Open banking allows you to easily and securely share your financial data, including your transaction history and spending behaviour with regulated third-party providers. It also allows you to give permission to a regulated third-party provider to initiate payments from your account on your behalf.
Third-party providers cannot, under any circumstances, gain access to your account unless you have given them explicit consent to do so.
We’re committed to making your banking experience as safe and secure as possible.
There are lots of browsers to choose from when using the internet for things like shopping, research and online banking. Some of the most common ones include Internet Explorer, Chrome and Firefox.
Although we can’t recommend one browser that works better than others, we can give you some handy tips on how to make the most of using a browser for online banking.
Terms and conditions of use for the online and mobile banking service
Download Terms and conditions of use for the online and mobile banking service PDF (63KB)Take control of your finances on the go with our mobile banking app.
If you’re calling from the UK, calls to 0800 and 0808 numbers are free from landlines and mobiles; calls to 03 numbers cost the same as calls to numbers starting with 01 and 02; calls to 0845 and 0870 numbers cost 3p per minute, plus your phone company’s access charge; calls to 0844 and 0843 numbers cost 7p per minute, plus your phone company’s access charge. Charges for calls made outside of the UK will be determined by your local provider.
Calls may be monitored or recorded for security and training purposes.
If you'd like more help & information, you can: