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Online banking

Easy, secure and convenient online banking with The Co-operative Bank.

Log in to online banking Register for online banking

Online banking features

  • Check your balance
  • Search and sort through 13 months’ worth of transactions
  • Make payments to new and existing recipients
  • Manage direct debits and standing orders
  • Transfer money between your Co-operative Bank accounts
  • Switch to paperless statements on your current and savings accounts
  • Talk to us in real-time with Live Chat, available between 7am-10pm
  • Apply for other products online
Register for online banking


Help logging in to online banking

New to The Co-operative Bank online banking or haven’t logged in for a while? We can help.

Reset password or security code

You can reset your password and security code using your debit card and card reader.

Reset your security details

Forgotten your username?

If you’ve forgotten your username, you can have a reminder sent to your email.

Get a username reminder

Need to register?

If you haven’t set up online banking, you will need to register first.

Register for online banking


Online banking help and support

Here's some of our most frequently asked questions, it's the quickest way to find help for the most common online banking queries.


Search all FAQs


How we keep online banking secure

We’re committed to making your banking experience as safe and secure as possible.

  • We use advanced encryption technology to stop unauthorised users from reading secure information.
  • We have a range of fraud detection systems and regularly monitor your accounts for suspicious activity.
  • Your card reader provides you with an additional layer of protection when you bank online that helps us to protect your accounts.
  • Our no risk policy helps you recover money taken in fraudulent activity in the unlikely event you fall victim to fraud.

More about how we protect you


Important documents

Terms and conditions of use for the online and mobile banking service

Download Terms and conditions of use for the online and mobile banking service PDF (63KB)

The Co-operative Bank App

Take control of your finances on the go with our mobile banking app.

Learn about our app