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  3. How to protect yourself

How to protect yourself

We use hi-tech security measures to keep your details and money safe.

Nevertheless, there are still some simple steps you can take to protect yourself and reduce the risk of fraud.

Learn more about fraud

The following organisations and campaigns all provide expert help and guidance on dealing with fraud and financial security.

Take Five to stop fraud

Straight-forward and impartial advice to help protect you from financial fraud

More on Take Five

Action Fraud

The UK’s national fraud and internet crime reporting centre

More on Action Fraud

Get Safe Online

Practical advice on staying safe online and keep your data and devices safe

More on Get Safe Online

Financial Fraud Action UK

Impartial advice to help protect your business from financial fraud

More on Financial Fraud Action

Scam Smart

Industry guidance on how to stay safe from investment scams

More on Scam Smart

Friends Against Scams

Friends Against Scams is a National Trading Standards initiative which aims to protect and prevent people from becoming victims of scams

More on Friends Against Scams

  • Report Fraud

If you think that you may have revealed your security details, fallen victim to fraud, or notice any unusual activity on your account, please contact us immediately on:

For current account customers – +44(0)3457 212 212 (Call Charges)

For credit card customers –  +44(0)345 600 6000 (Call Charges)

For business banking customers –  +44(0)3457 213 213 (Call Charges)

If you have seen a scam email claiming to be from us, please let us know by forwarding it to ihaveseenascam@co-operativebank.co.uk