Ways to bank

Wherever you go, take your banking with you

Compare our services

Your money, and how to access it

It’s important that you can access your money, wherever you are. That’s why we offer so many ways for you to manage it: online, on your mobile and over the phone.

Whether you’re breakfasting or mountaineering, your finances will never be far.

Online banking

Search and sort through 13 months' worth of transactions.
Manage your direct debits, set up standing orders and make money transfers.
Switch to paperless statements on your current and savings accounts.
Send us a secure message, 24/7, to our customer support team.

Learn more about online banking

Mobile banking

Send money to people you've paid before, or make one-off payments of up to £250 to someone new.
Check your balance and recent transactions, quickly and conveniently.
Set up balance alerts or limit alerts to let you know if you balance gets too low, or when you're been paid.

Learn more about mobile banking

Other ways to bank

Use our automated telephone service to check your balance and make payments between your Co-operative Bank accounts.
Learn more about our automated telephone service
You can make cash and cheque deposits into your current or savings account by visiting any UK Post Office ®.
- You'll need a debit or cash card to deposit cash.
Visit a Co-operative Bank branch

Compare our services

There are many ways to bank with us.

Depending on what you want to do, some ways may be better suited than others. If you’d like to compare what you can do where, just use the chart below.

	Online Banking Register for online banking	Mobile app Download the mobile app	Post Office Find your local Post Office	Branch Find a branch	ATM	Telephone Call us
How do I check my balance and recent transactions?	Check your balance and recent transaction with Online Banking	Check your balance and recent transaction with Mobile App Quickest way	Check your balance and recent transaction at the Post Office Balance enquiry	Check your balance and recent transaction at an ATM	Check your balance and recent transaction at an Branch	Check your balance and recent transaction on the Telephone
How do I make payments and transfers?	Quickest way (for payments to new recipients above £250). Check your balance and recent transaction with Online Banking	Check your balance and recent transaction with Mobile App Quickest way (for existing recipients and new payments up to £250).		Check your balance and recent transaction at a Branch		Check your balance and recent transaction on the Telephone
How can I manage Standing Orders and Direct Debits?	Check your balance and recent transaction with Online Banking Quickest way			Check your balance and recent transaction at a Branch		Check your balance and recent transaction on the Telephone Available 6am - 10pm
How do I report my card lost or stolen?				Check your balance and recent transaction at a Branch		Check your balance and recent transaction on the Telephone Quickest way
How can I order stationery (Cheques, card readers etc)?	Check your balance and recent transaction with Online Banking Quickest way			Check your balance and recent transaction at a Branch		Check your balance and recent transaction on the Telephone Available 6am - 10pm
How can I amend and update my contact or account details?	Check your balance and recent transaction with Online Banking			Check your balance and recent transaction at a Branch		Check your balance and recent transaction on the Telephone Available 6am - 10pm
How can I deposit cash or cheques?			Check your balance and recent transaction at the Post Office	Check your balance and recent transaction at a Branch
How can I make a cash withdrawal?			Check your balance and recent transaction at the Post Office	Check your balance and recent transaction at a Branch	Check your balance and recent transaction at a Branch