Britannia fixed rate account holders

If your Britannia savings account is being switched to a Co-operative Bank savings account, you’ll receive a letter from us at least 2 months before your account is switched.

Not all of the Britannia account types will be switched over at the same time. If you have other Britannia account types, we’ll contact you separately about each account when it’s due to be switched to a Co-operative Bank account.

The details of how we process your personal data has not changed. If you're concerned about any personal data processing, you can refer to the privacy policy (PDF).

The Co-operative Bank account gives you more options for managing your account. You can visit our branches, contact us by telephone or manage your account on the go, through online and mobile banking. You’ll also receive statements of all transactions, with the option of choosing to have paperless statements, with digital access 24 hours a day, 7 days a week.

You can find more information about the changes that will apply to you in the summary of changes tables by selecting the account you have with us.

If you have other Britannia account types, we’ll contact you separately about each account when your account is due to be switched to a Co-operative Bank account.

We’re simplifying our ranges of savings accounts by bringing all of our Britannia and Co-operative Bank accounts together under the single brand of The Co-operative Bank. By offering a simpler, more select range of accounts, we’re aiming to make it easier for you to find the accounts which are ideal for you, and most suitable for your needs or circumstances.

No, when your account switches you’ll receive a new Co-operative Bank sort code and account number.

You’ll no longer need a passbook with a new Co-operative Bank account. You’ll have more options for managing your account: in our branches, by contacting us by telephone or on the go, through online and mobile banking. You’ll also receive statements of all transactions with the option of choosing to have paperless statements, with digital access 24 hours a day, 7 days a week.

Yes, you can use any of our branches.

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There is no change to the interest rate or term. The interest rate is fixed for the term chosen by you at account opening and will not change during the term.

You can find more information about the changes that will apply to you in the summary of changes tables by selecting the account you have with us.

There is no change to your maturity date. Your fixed rate account matures at the end of the term you chose at account opening.

Your balance, including any accrued interest minus any pending charges for withdrawals you have made on your Britannia Fixed Rate Cash ISA (if applicable), will be transferred to your new account. Your interest will continue to be paid annually and any interest transferred will be included in your next annual interest payment.

The account transfer does not affect your annual ISA allowance. You will not be able to add additional funds to your new account before it matures. However, if you have not used your full annual ISA allowance for this tax year, you can still pay into another cash ISA up to the annual ISA allowance.

If you currently have your interest paid to an another account with us or another provider that uses a roll number we need you to provide a new bank account number and sort code for your interest to be paid to. When we transfer your Britannia Fixed Rate Bond to a Co-operative Bank Fixed Term Deposit we can no longer pay interest to a Britannia account or accounts using a roll number.

If your interest is paid annually there will be no change to when or how your interest is paid.

If your interest is paid monthly we will aim to pay your monthly interest on the same date as you receive it now, but it may change. We will endeavour to keep it as close to your current interest payment date as possible. If this date doesn’t fall on a Business Day it will be paid on the next available Business Day.

Business Day is usually Monday to Friday excluding bank holidays.

If your Fixed Rate Bond matures between 15 September and 30 November 2023 and you choose to re-invest in a Fixed Rate Bond, shortly after maturity we will transfer your Britannia Fixed Rate Bond to a Co-operative Bank Fixed Term Deposit. We will provide full details of this change in your maturity pack. If you choose not to re-invest in a Fixed Rate Bond your funds will transfer into a Britannia instant access account. We will write to you at a later date to advise when your account will transfer to a Co-operative Bank instant access account.

If your Fixed Rate Bond matures before 15 September you will receive a maturity pack as normal and we will write out to you at a later date to advise when we will transfer you to a Co-operative Bank account.