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To give you the best possible experience, this site uses cookies. Read more...
By continuing to use the site you agree that we can save them on your device. Cookies are small text files which are placed on your computer and which remember your preferences/some details of your visit. Our cookies don’t collect personal information. For more information, please read our updated privacy and cookie policy, which also explains how to disable cookies if you wish to.
Paperless Statements
Go paperless with The Co-operative Bank
Reducing your impact on the environment and making your life that little bit easier when banking online with us.
Why should I go paperless?
- Statements available online 24/7.*
- Print or download your statement in PDF format any time you need them.
- Start to build up to seven years' worth of viewable statements from the date you switch to paperless.
- Just like paper statements, you can use them to prove your address, if you need to.
- Cut the clutter - we take care of the filing for you as your statements are stored on our secure server.
* Subject to planned maintenance periods
How do I go paperless?
- Log in to your online banking.
- From your online banking home page select the account you wish to receive paperless statements for by clicking 'View account'.
- Under 'Account actions' you can then select 'Paperless'.
- A message will appear, once you have read this click 'OK'.
You will now start automatically receiving paperless statements for that account and we'll email you each time one is available for you to view. You will only be able to view paperless statements from the date you choose to go paperless. Any transaction before this date, for which you will have already received a paper statement, will not be available as a paperless statement.
Keeping in touch with our ethical policy - just like you asked us to
Over 74,000 of our customers played their part in our ethical poll in June 2014; helping us to reshape the values and ethics that we believe in. For the first time ever, our ethical policy will also be reflected in the products and services we provide to our customers - one being going paperless.
And that's our approach to banking.
For all the right reasons.