To set up a standing order you'll need to know the following:
A standing order reference is a unique code provided by the billing company that helps them to identify your payment. It's usually your account number or customer number, as provided by the company you are paying.
If your standing order is made to an individual like friends or family, your reference lets them know where the payment came from and would usually be your name.
If you don't provide a reference your payment might be returned. Please make sure you enter the reference correctly.
The quickest way to set up a standing order is to log into online banking and complete the following 6 steps:
There is no limit to the amount of standing orders that can be set up to run.
If you selected a payment end date when setting up your standing order, we'll automatically calculate the number of payments you need to make.
If you're not registered for online or mobile banking, you can contact us to set up a standing order.
You can change any of the following details on an existing standing order:
You can't change the recipient name on a standing order. If you need to change the recipient name you'll need to cancel the standing order and create a new one.
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