You have until 9pm on the working day before the payment is due to cancel your standing order. Please note that standing orders can't be cancelled on the day the payment is due.
The easiest way to cancel a standing order is to log into online banking or the mobile app.
Log into your account and follow these 4 steps:
Log in and follow these 5 steps:
If you're not registered for online or mobile banking you can contact us to cancel a standing order.
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