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Your words in action

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our mobile app showing how you can view a statement

Statements in the mobile app

You've been asking for the ability to view your paperless statements in the app, you'll be pleased to know this is now available for current accounts, savings, ISAs and loans.

If you haven't opted into paperless statements you will be able to opt in and view your next statement in the app. If you have opted-in, you won't need to do anything, all your statements from the day you opted-in will be able to view. Just click on 'View account' and then 'Statement' to view your statements.

Learn how to opt-in


What's new so far?

Apply for a 3 Year Fixed Rate Credit Card, anytime, anywhere.

Did you know you can now apply for a 3 Year Fixed Rate Credit Card from your mobile app? As you're already logged in to the app we've been able to make it quicker and easier to apply. You need to be an existing current account holder to apply (other eligibility criteria applies).

Find out more about our 3 Year Fixed Rate Credit Card

our mobile app showing how you can apply for our 3 year fixed rate credit card


What we're working on

We'll be sharing regular updates with you to let you know what's coming next so you're always kept in the loop. But we did want to give you a first look at some of the things we are currently working on.

  • We will be able to communicate important messages straight to your device so you're always kept informed, these will be known as 'notifications'.
  • We'll be transforming Online Banking this year with a customer led and fully accessible re-design.
  • https://www.co-operativebank.co.uk is also having a full re-design to make it easier and quicker for you to find the products and services you need.

Register for online and mobile banking

Online and mobile banking means you can do your everyday banking from wherever you are, whether you're commuting on the train or tucked up in front of your TV. Plus, you can access your account securely 24 hours a day.

Register for online banking

Download the mobile app


Give feedback

Your feedback is invaluable to us, so please keep it coming. What you say helps to shape our products and services to build a better banking experience that you are proud to be a part of.

Give feedback