For emergency assistance, claims and policy queries call us on:
+44 (0)344 249 9981 (call charges apply)
Lines are open Monday to Friday, 9am to 5pm. Saturday and Sunday, 9am to 6pm.
Breakdown and medical emergencies
Lines available 24/7 from both the UK and abroad.
Travel Insurance help and claims
To make a travel insurance claim with AXA, our service provider as part of the Everyday Extra account, you can use their secure claims portal.
If you have a general travel insurance enquiry or need an insurance certificate, please email AXA directly at: email@example.com
Worldwide family travel insurance is underwritten by Inter Partner Assistance (IPA) and serviced by AXA Travel Insurance. Both companies are part of the AXA Group.
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