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What happens if I go over my overdraft limit?

If you go over your overdraft limit, we refer to this as an 'Unarranged overdraft'. Information on the charges for this service can be found on our overdrafts page.

To help you manage your account and avoid / reduce charges, we will automatically send an overdraft text alert to notify you when you are about to enter, or when you have entered into an unarranged overdraft. The alerts will also be sent when you don’t have enough funds in your account to make all of your scheduled payments that working day. This will give you the opportunity to pay in sufficient funds to bring your account balance back to either a positive balance, or within your arranged overdraft limit.

If you haven't already, you can register your mobile phone number when you've logged in to online banking. Once you have logged in, go to ‘Profile’ and select ‘change your contact details’. You will need your card reader and a valid debit card to do this. Alternatively, you can contact us.

Find out more about the Overdraft Alerts Service.

If you have opted into Everyday Rewards and you go over your arranged overdraft limit on your nominated account, you will not earn Rewards that month.

To learn more or to find out how to apply for an overdraft then please see our overdrafts page.

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Related Articles

  • How often will I receive overdraft text alerts?

    You will receive an overdraft text alert either before you go into or when you enter into an unarranged overdraft. The alerts will also be sent when you don’t have enough funds in your account to make all of your scheduled payments that working day.
    Learn more

  • Are overdraft text alerts secure?

    Yes, they are secure. The text message will come through with the name ‘Co-optiveBk’ as the sender and we’ll only include the last four digits of your account number
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  • Can I opt back into receiving overdraft text alerts if I have opted out?

    : Yes, you can opt back into receiving overdraft text alerts at any time.
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