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  6. How do I opt into receiving overdraft text alerts?

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How do I opt into receiving overdraft text alerts?

You are automatically opted in to receiving the overdraft text alerts providing we have a mobile phone number registered for you and you are a personal current account holder, with the exception of those who have a Cashminder account.

If you haven’t registered your mobile phone number with us, you can register your number via online banking. Once you have logged in, go to ‘Profile’ and select ‘change your contact details’.

Note: You will need your card reader and a valid debit card to do this. If you don’t have a card reader or valid debit card, you can request a new one by contacting us via live chat once you are logged in to online banking.

There are other ways of getting in touch. Details can be found on our contact us page.

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Related Articles

  • How often will I receive overdraft text alerts?

    You will receive an overdraft text alert either before you go into or when you enter into an unarranged overdraft. The alerts will also be sent when you don’t have enough funds in your account to make all of your scheduled payments that working day.
    Learn more

  • Are overdraft text alerts secure?

    Yes, they are secure. The text message will come through with the name ‘Co-optiveBk’ as the sender and we’ll only include the last four digits of your account number
    Learn more

  • Can I opt back into receiving overdraft text alerts if I have opted out?

    : Yes, you can opt back into receiving overdraft text alerts at any time.
    Learn more