Log in to Personal Banking Skip to content
  1. Home
  2. Help & info
  3. Accounts
  4. Current account
  5. Apply / Switch
  6. What will happen with continuous card payments/recurring transactions when switching?

Help & info

Just type in your query, or have a look at the list of popular questions below.

What will happen with continuous card payments/recurring transactions when switching?

If you have arranged to make recurring payments using your old account debit card number, your old bank won’t know your new current account debit card number so won’t be able to transfer these payments over.

This means that payment requests sent to your old account will not be redirected. The supplier may contact you to request the details of your new current account debit card. We recommend that you contact the supplier to set up a new recurring payment to ensure any service you receive is not interrupted.

Switching

 

Was this article helpful?

Thank you for your feedback

We will use your feedback to improve our answers. For further assistance Contact us

Thank you for your feedback

We will use your feedback to improve our answers. For further assistance Contact us

Related Articles

  • What information do I need to open a current account?

    To open a current account you'll need to provide us with some personal details such as your name, home address, telephone number, email address and proof of Identity.
    Learn more

  • Can I apply for a current account online?

    You can apply for our Current Account online or our Cashminder account via the post.
    Learn more

  • If I switch my current account to you, will you advise me which Direct Debits and standing orders are being transferred?

    If you asked for a list of your Direct Debits and standing orders when you requested to transfer your payments you will be sent a list from your current bank.
    Learn more