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Payment arrangements

If you’re struggling to make payments towards your credit card, loan or bank account, talk to us. The sooner you get in touch, the sooner we can help.

Contact us

You can reach our Financial Support team by calling +44(0)344 844 8899.

We’ll listen to your situation, help you work out a budget and offer a payment arrangement based on your individual circumstances. We’ll never ask you to repay more than you can afford.

Get help with money worries


If you’re having trouble paying your mortgage, contact our mortgages team for help and advice.

More about mortgage repayment arrangements