If you’re struggling to make payments towards your credit card, loan or bank account, talk to us. The sooner you get in touch, the sooner we can help.
We’ll listen to your situation, help you work out a budget and offer a payment arrangement based on your individual circumstances. We’ll never ask you to repay more than you can afford.Get help with money worries
If you’re having trouble paying your mortgage, contact our mortgages team for help and advice.More about mortgage repayment arrangements
If you’re calling from the UK, calls to 0800 and 0808 numbers are free from landlines and mobiles; calls to 03 numbers cost the same as calls to numbers starting with 01 and 02; calls to 0845 and 0870 numbers cost 3p per minute, plus your phone company’s access charge; calls to 0844 and 0843 numbers cost 7p per minute, plus your phone company’s access charge. Charges for calls made outside of the UK will be determined by your local provider.
Calls may be monitored or recorded for security and training purposes.