If you require an overdraft as part of your switch, you will need to have this in place before you proceed with your switch as approval for the overdraft is based on a credit check and assessment of your personal circumstances.
You can still switch your account if you’re overdrawn. It is your responsibility to pay off any overdrawn balance including any fees or charges on your old account. You can do this by using available funds or, if you have applied and been accepted, an overdraft with ourselves. Debit balances are not transferred.
7 working days to switch.
It normally takes just 7 working days to complete the switch over. During that period, you’ll be able to use your new account as you would normally.
When you apply, you just need to let us know:
All your Direct Debits, standing orders and bill payments will be automatically transferred.
Any payments into your old account will be redirected to your new account.
If anything does go wrong, we guarantee to sort it out for you and cover any losses you might incur. This is the Current Account Switch Guarantee.
You can choose to keep your old account open if you want. However, the Switch Guarantee will then be void.
We allow you to give TPPs (such as financial comparison websites, money management apps and payment services) the ability to make payments on your behalf, and to access your financial data.
If you could do this with your old account, there are a couple of simple things you’ll need to do once you switch to us.
Find the right current account for you and request to switch during the application process.View current accounts
You can still switch your old bank account to us by calling us on:
+44(0) 3457 212 212
8am - 8pm, 7 days a weekImportant information about our call charges
Alternatively, visit us in branchUse our branch locator to find your nearest branch
We have designed the Current Account Switch Service to let you switch your current account from one bank or building society to another in a simple, reliable and stress-free way. It will only take 7 working days. As your new current account provider we offer the following guarantee:
For more information go to www.currentaccountswitch.co.uk
If you’re calling from the UK, calls to 0800 and 0808 numbers are free from landlines and mobiles; calls to 03 numbers cost the same as calls to numbers starting with 01 and 02; calls to 0845 and 0870 numbers cost 3p per minute, plus your phone company’s access charge; calls to 0844 and 0843 numbers cost 7p per minute, plus your phone company’s access charge. Charges for calls made outside of the UK will be determined by your local provider.
Calls may be monitored or recorded for security and training purposes.