Trading Information

The Co-operative Bank

The Co‑operative Bank is the only UK high street bank with a clear Ethical Policy that is based on the views of its customers. The Policy sets out the businesses that the Bank will and will not provide banking services and investment of funds to.

The Co-operative Bank, Platform, smile and Britannia are trading names of The Co-operative Bank p.l.c., P.O. Box 101, 1 Balloon Street, Manchester M60 4EP. Registered in England and Wales No. 990937.

The Co-operative Bank p.l.c. is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority (No.121885). Credit facilities are provided by The Co-operative Bank p.l.c. and are subject to status and our lending policy. The Bank reserves the right to decline any application for an account or credit facility. The Co-operative Bank p.l.c. is a member of the Council of Mortgage Lenders and subscribes to the Lending Code which is monitored by the Lending Standards Board.


smile is part of The Co-operative Bank and when launched in 1999 was the UK’s first full Internet Bank. smile has continued to lead the way ever since with a range of quality products and an impressive list of awards for its service, including six times winner of the Your Money ‘Best Internet Banking Provider’ Award.

smile provides a comprehensive range of products, from current accounts to credit cards and savings, all of which can be dealt with at a time and place that is suitable to its customers.

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