The Co-operative Bank relaunches £150 Switch Incentive

28 November 2024

3 min read

The Switch and Stay offer ended on Thursday 9 January 2025.

The Hospice UK offer ended on Friday 13 December 2024.

  • Eligible customers could receive up to £150; £75 upon completing a switch to The Co-operative Bank, and £25 per month for three months thereafter.
  • By switching to The Co-operative Bank*, customers can help to provide someone in a hospice with a Christmas celebration, at a time where hospice care faces a national funding crisis.

The Co-operative Bank has today relaunched their Switch and Stay Offer, where customers could receive up to £150 for switching their current account to The Co-operative Bank.

Additionally, for every switch requested by 13 December, and completed before 31 December, someone in hospice care will receive a Christmas celebration, which could include Christmas dinners and treats, festive room decorations and visits from Santa.

The Co-operative Bank’s charity partner, Hospice UK, supports more than 200 hospices, who care for more than 300,000 people at the end of their lives every year. Along with many essential services, hospice care continues 365 days a year on inpatient wards and in people’s homes.

This collaboration comes at a time when hospices are facing a national funding crisis, with 1 in 5 having to make cuts to services in order to stay afloat. The Co-operative Bank and Hospice UK are calling for end-of-life care to be made available for all.

The offer is available to new and existing customers who switch to an eligible Co-operative Bank current account**.

Customers who successfully apply to switch will have the Switch and Stay payments paid into their Co-operative Bank current account.

Co-operative Bank current account customers can also benefit from exclusive access to savings accounts, including the current best buy Regular Saver product.

To qualify, new and existing customers must meet the eligibility criteria and terms and conditions.

Customers will need to meet the below eligibility criteria for the offer:

  • New eligible customers must apply for a Standard Current Account or Everyday Extra account before the offer is withdrawn.
  • Existing eligible Standard Current Account, Everyday Extra, Current Account Plus, Privilege and Privilege Premier customers must request a full switch into their existing account during the period in which the offer is live.
  • smile Current Accounts, Student Accounts and Cashminder Accounts are not eligible for this offer.
  • Eligible customers must not have benefitted from a switch incentive at The Co-operative Bank since 1 November 2022.
  • To receive the switch payment of £75, in the 30 days following completion of a switch, customers must:
    • deposit a minimum of £1,000 into their new account (this includes balances transferred as part of the switch).
    • have 2 active Direct Debits.
    • make a minimum of 10 debit card or digital wallet transactions (pending payments will not count toward fulfilment of this criteria).
    • register for our online and/or mobile banking service, and;
    • set up the debit card in a digital wallet (Apple Pay, Samsung Wallet or Google Pay)
  • New current account customers must apply for an account during the period in which the offer is live, and request a full switch within 2 weeks of account opening.
  • New and existing customers must complete a full switch into their eligible current account within 8 weeks of the switch being requested.
  • To receive the stay payments of £25 in the first three months, each month customers must:
    • deposit a minimum of £1,000 into their account
    • have 2 active Direct Debits, and;
    • make a minimum of 10 debit card or digital wallet transactions.
  • To qualify for the donation to Hospice UK, customers must request to switch by 13 December 2024, and have completed the switch before 31 December 2024.

More information regarding eligibility and further terms and conditions can be viewed on the Switch and Stay webpage.

John Ward, Director of Products, said:

“We know that the festive period can be costly for many, which is why we’re really pleased to be relaunching this switching offer today, to support customers during an expensive time of year.

“Through our partnership with Hospice UK, we’re ensuring that our customers can additionally help those in end-of-life care benefit this Christmas.

We hope that the offer will encourage more people to consider switching to The Co-operative Bank – the only UK high street bank with a customer-led Ethical Policy, which guides how we do business.”

Catherine Bosworth, Director of Income Generation and Grants at Hospice UK, said:

“We have had the privilege of working alongside The Co-operative Bank for over 20 years, and it has been a pleasure to be part of their Christmas Switch and Stay campaign this year.

It’s a wonderful initiative that will bring real joy to hospices and those receiving hospice care this Christmas.

Hospices go above and beyond to make Christmas a joyous and memorable time for everyone, and with The Co-operative Bank’s ongoing support, their customers are spreading festive cheer for those in hospice care and their families.”

ENDS

Notes to Editors

Switch and Stay Offer details: Switch and Stay

Co-operative Bank current account customers have exclusive access to our savings accounts: Savings Accounts

About Hospice UK: Hospice UK website

*For every switch requested by 13 December 2024, and completed before 31 December 2024. Eligibility criteria and T&Cs apply.

**Accounts included in the offer are a Standard Current Account, Current Account Plus, Privilege, Privilege Premier or Everyday Extra account.

Media Contacts

The Co-operative Bank Press Office

Tel: 0151 271 1985 Email: pressoffice@co-operativebank.co.uk

About The Co-operative Bank

The Co-operative Bank p.l.c. provides a full range of banking products and services to retail and SME (Small and Medium Sized Enterprises) customers and is committed to values and ethics in line with the principles of the co-operative movement.

In 1992, The Co-operative Bank took the pioneering step to become the first UK bank to launch a customer-led Ethical Policy, which gives the Bank’s customers a say on the ethical issues that are important to them, and how the Bank could help. These answers form the basis of our Ethical Policy, shaping the Bank’s ethical commitments, the way in which it will use customer’s money and the issues it will campaign for. Since 1992, the Ethical Policy remains unique in the UK and has been updated six times in consultation with the Bank’s customers, to reflect their changing priorities.

About Hospice UK

Hospice care eases the physical and emotional pain of death and dying, letting people focus on living, right until the end.  But too many people miss out on this essential care. Hospice UK fights for hospice care for all who need it, for now and forever. As the national champion for hospices, they fight to make sure hospice care is there for everyone, from every background. They fight to make sure hospices are able to deliver the best, most personalised care. They fight to make sure hospices can thrive – today and into the future.

Hospice UK represent the community of more than 200 hospices across the UK. Hospices do everything they can for children and adults living with long-term illnesses or approaching the end of their lives. And Hospice UK do everything they can to support hospices’ invaluable work. Right now, the UK’s hospices care for about 300,000 people each year - that number is going to get even bigger in the coming years.   But hospices are underfunded, undervalued and under more pressure than ever.  Hospice UK’s mission is to promote and protect hospice care for all who need it, for now and forever.  

Contact

The Co-operative Bank Press Office

Landline: 0151 271 1985

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