Sarah Barker joins The Co-operative Bank's SME Banking operation

28 January 2020

2 min read

Continuing to grow the SME business is a key priority for 2020 and enhancing the service for customers is a real focus as The Co-operative Bank evolves its SME proposition to work harder for customers. The Relationship Management team has already more than doubled in size, with a 57 per cent increase in the number of people working in this team compared with 2019.

Sarah will bring a vast amount of experience to the SME team having worked in a variety of client facing roles within Commercial Banking for more than 10 years. Sarah previously worked for Lloyds Banking Group (LBG), where she held a number of leadership roles and worked on a diverse range of different industry sectors since joining its graduate programme in 2006.

As well as relationship and performance management roles, Sarah has worked in a number of product areas and most recently was responsible for the development of client propositions at LBG.

Donald Kerr, Managing Director of SME Banking at The Co-operative Bank said: “Sarah joining us is a really great start to what will be a busy and exciting year for our SME business. We have a considerable plan for innovation and growth of products and services for 2020 and Sarah will help in the delivery of this. Most importantly Sarah will ensure despite a packed programme of activity, we maintain and improve on the relationship management and customer service we deliver to the SMEs, charities and community groups that choose to bank with us.

“Our heritage as part of the co-operative movement in the heart of Manchester, and our customer-led ethical policy sets us apart from other banks and financial service providers and ensuring that we’re delivering a high level of service for our customers is really important to us. Sarah will lead our growing service teams to enable us to continue to build and strengthen the relationships we have with our SME customers, many of which share our commitment to values and ethics.”

Sarah Barker said of her new role, “There has never been more focus on the SME Banking market and I am delighted to be joining The Co-operative Bank to lead the Relationship Management team looking after customers in this important segment. I’m looking forward to working with the fantastic team here and our customers to ensure we are delivering the best possible experience to support their needs.”

ENDS

Notes to Editors:

About the Co-operative Bank

the Co-operative Bank plc provide a full range of banking products and services to almost 5 million retail and SME (Small and Medium Sizes Enterprises) customers. The Bank is fully committed to values and ethics in line with the principles of the co-operative movement.

For further information please contact

Nicki Parry, Head of Media Relations

The Co-operative Bank Press Office

Tel: 07734 002 983

Email: nicki.parry@co-operativebank.co.uk

Twitter: @CooperativeBank

Contact

Corporate

Lesley McPherson, Director of Communications

Mobile:+44 (0) 7725 903 270

Email Lesley McPherson

Head of Media Relations

Nicki Parry

Mobile: 07734 002 983

Email Nicki Parry

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