Shareholder information 

Here at The Co-operative Bank, we provide as much information as possible to help you keep track of your shares and outline why we think you should invest.

Investor relations shareholder information

Investment Highlights 

Why invest?

Here at The Co-operative Bank we aim to be the go-to digital and ethical bank in the UK, for both Retail and SME customers, and we believe the following reasons set us apart:

1. We’re almost 150 years old. Our long history of co-operative values and our ESG-focused brand strength is distinct in the market, and a reason many customers choose to bank with us.

2.We’re a UK-based Retail and SME focussed bank. We have a low risk balance sheet dominated by prime mortgage assets and are mainly funded by low cost retail deposits.

3.We provide UK-based, award-winning, multi-channel servicing. Couple this with our strong brand recognition and you can see what drives our loyal customer base.

4.We’ve successfully separated from The Co-operative Group, meaning our strategic transformation is largely complete. We’ve prioritised our mortgage and savings transformations for delivery in 2021/22.

5.Our board and management team have a delivery-focused track record.

6.We announced our new strategy in 2021 as well as returning to sustainable profit, which will allow us to complete our turnaround and drive our growth.

7.In 2021, we grew our balance sheet by 15%, with retail lending growing 14% including net residential lending of £2.4bn. Our retail and SME deposits both improved in the year, with growth of 3%and 17% respectively.

In-force guidance

2022 2024
Net interest margin (bps) c.140 >140
Total statutory costs (£m) <350 <300
Asset quality ratio (%) <5 c. 5
CET1 ratio (%) c.17 c. 19
Adjusted return on tangible equity (%) c. 8 >10
Customer assets (£bn) c.22 > 22

More information can be found in our financial results section. 

Holding company A&B Shares 

The Co-operative Bank Holdings Limited (‘Holding Company’) has 9,029 million A Shares of £0.0001 currently in issue. A Shares are entitled to dividends paid by The Co-operative Bank Holdings Limited.

No A Share shareholder is entitled to attend, receive notice of, or vote at a general meeting of the Holding Company, save where a resolution is to be proposed abrogating or varying any of the rights or privileges attached to the A Shares; for the winding up or dissolution of the Holding Company, in respect of the purchase or redemption of any share capital by the Holding Company (save for the redemption of B Shares), or in respect of a Bank or IPO Exit.

How to trade A Shares?

A Shares aren’t listed. Brokers may intermediate A Share sales in secondary markets. For further information, please contact investorrelations@co-operativebank.co.uk. Alternatively, if you’re looking for the A Share registrar, this is Computershare, available at https://www.computershare.com/uk.

B Shares Description

The Holding Company issues redeemable B preference shares of £0.01 for every 1% of A Shares held, where the aggregate A shareholding is equal to or greater than 10% of the total in issue, and the shareholder is deemed to be a ‘qualifying’ shareholder.

Each and every holder of B Shares (a “B Shareholder”) is entitled to receive notice of, attend, and vote at a general meeting of the Holding Company, with one vote in respect of each B Share registered in the name of the holder. The B shareholders are entitled to appoint up to 2 NEDs to the Boards and certain matters may only be undertaken by the Board of the Holding Company or approved for implementation at Bank level with the prior approval of the holders of more than 50% of the B shares in issue.

Managing your shares

For quick and easy access to information on the shares you hold, we recommend you use our Investor Centre, which is a free and secure online service run by Computershare, Using this service you can:

  • View share balances and market values for all of your computershare-managed holdings
  • Update dividend mandate bank instructions, and view dividend payment history
  • Register to receive company communications online 
  • Cast you proxy vote online for forthcoming general meetings 
  • Update personal details, such as your address

You can register by visiting www.investorcentre.co.uk just make sure you have your Shareholder Reference Number (SRN) to hand. 

Once you've registered, you'll be sent an activation code in the post to validate your account. Once activated, you'll have full access to the Investor Centre suite of services. 

Ownership structure

Company Number 10865342 (England and Wales)

Private limited parent company, and the issuer of unlisted A shares and B shares.

Company Number 11598074 (England and Wales)

Intermediate parent company (resolution entity) wholly owned by The Co-operative Bank Holdings Limited. Owns 100% of The Co-operative Bank p.l.c. Established as external MREL issuance (issuer of listed debt securities) entity to provide structural subordination

Company Number 00990937 (England and Wales)

Operating company wholly owned by The Co-operative Bank Finance p.l.c, and issuer of listed debt

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