Board Governance

Role and Responsibilities of the Board

The Board has collective responsibility for the long-term success of the Bank. Its role is to provide leadership of the Bank within a framework of prudent and effective controls which enables risk to be assessed and managed. It sets the Bank's values and standards and ensures that its obligations to its shareholders, customers and other stakeholders are understood and met.

The Board sets the Bank's strategy and approves plans presented by management for the achievement of the strategic objectives it has set. It determines the nature and extent of the principal risks it is willing to take in achieving its strategic objectives and is responsible for ensuring maintenance of sound risk management and internal control systems.

The Board has approved a schedule of Matters Reserved for the Board and authorities delegated to the Chief Executive Officer (CEO). Both the Matters Reserved for the Board and the CEO's delegated authorities have been revisited by the Board and re-adopted for 2024 with appropriate enhancements. Such reserved matters include decisions on strategic and long term objectives, the approval of published financial statements, major acquisitions and disposals, significant investments and other capital expenditure, and approval of the Bank's risk appetite and its Risk Management Framework. Implementation of the strategy set by the Board and the management and day-to-day running of the Bank is delegated to the CEO, with oversight by the Board, with the exception of the Matters Reserved for the Board.

Composition

Following the completion of the transaction with Coventry Building Society on 1 January 2025 Robert Dench stepped down as the Chair of the Board and the following Non-Executive Directors stepped down as members of the Board: Glyn Smith, Sue Harris, and Raj Singh.

Jo Kenrick was appointed as the Chair of the Bank on 1 January 2025. Martin Stewart, Brendan O’Connor, Iraj Amiri and Caroline Marsh were appointed as Non-Executive Directors on 1 January 2025.

Fiona Clutterbuck was appointed as a Non-Executive Director on 17 April 2023 and stepped down on 7 March 2025. Mark Parker was appointed as a Non-Executive Director on 1 September 2023.

All the Non-Executive Directors have considerable experience and make valuable contributions to the Bank. The Non-Executive Directors constructively challenge and help develop proposals on strategy and bring strong, independent judgement, knowledge and experience to the Board's deliberations. The Non-Executive Directors are of sufficient calibre and number that their views carry significant weight in the Board's decision-making.

Nick Slape was appointed as Chief Financial Officer on 3 December 2018, appointed to the Board on 9 December 2019, and assumed full CEO responsibilities on 31 October 2020. Steve Hughes was appointed to the Board on 1 January 2025 and took over the position of CEO from Nick Slape who announced his retirement on completion of the transaction.

Louise Britnell was appointed as Chief Financial Officer on 31 October 2020 and appointed to the Board on 1 March 2021.

Director Appointment Rights

Under the Articles of Association of the Bank adopted on 21 August 2017, and amended from time to time the Company's ultimate parent company, The Co-operative Bank Holdings plc, is entitled to designate any two Directors as 'B Directors'. Richard Slimmon and Sebastian Grigg were appointed as designated B Directors on 11 January 2021. Richard Slimmon and Sebastian Grigg stepped down from the Board on 1 January 2025.

The fifth Capital Requirements Directive (CRD V) requires an institution such as the Bank to include a compliance statement on its website in relation to certain articles contained in CRD V. A statement of the Bank's compliance with CRD V governance, remuneration and reporting can be found on the Compliance with Capital Requirements Directive page.