The Business Exchange
Coronavirus Support
If you're concerned about how coronavirus might impact your business and if you require any advice or guidance, we're here to support you.
Current accounts
Business lending
Values & Ethics
Latest news
The Co-operative Bank is the natural home for business with purpose. As the original Ethical bank, we want to ensure that your business gets the support it needs to thrive. With our roots in the co-operative movement - and our values of fairness, equality and social responsibility - we've always prioritised the needs of SMEs, charities and community businesses. So we've set up the Business exchange, giving you free access to a range of comprehensive online resources created by leading experts and key partners, specifically designed for SMEs and ethically minded businesses.
Support for co‑operatives
Co‑operative businesses can benefit from our partnership with Co‑operatives UK to access FREE resources and apply for support, including if your business is being impacted by the COVID‑19 pandemic.
Access support from The Hive
Merchant services
Our range of card acceptance solutions, provided by our partner First data, can help your business increase efficiency, reduce operating costs and drive revenue growth.
Discover merchant services
Fraud protection
Protect your business with our fraud protection tips and stay informed about the latest threats, how they work and what to look out for.
Fraud protectionWhat's new?
How to grow your business - Free webinar
Access our free webinar for expert advice on how to build an online presence for your business and take payments safely during the pandemic.
Our panel of experts will be providing tips and support on 30 June 11:00 to 11:40am.
A recording will be available soon
Fraud and cybercrime - Free webinar
Fraud and cybercrime cost the UK £824m in 2019 and scams continue to increase. Find out how to ensure they don't hit your business with our free webinar on 8 July 11:00 to 11:40am.
Learn from leading experts on how to protect your business.
A recording will be available soon
We'll be delivering significant improvements
Did you know about the exciting news for our SME customers - we are investing £32m in improvements over the next 3 years for our SME customers.
Independent service quality survey results
Business current accounts
As part of a regulatory requirement, an independent survey was conducted to ask approximately 1200 customers of each of the 14 largest business current account providers if they would recommend their provider to other small and medium-sized enterprises (SMEs*). The results represent the view of customers who took part in the survey.
*SMEs include businesses, clubs, charities and societies with an annual turnover/income of up to £25m (exclusive of VAT and other turnover-related taxes).
Read our detailed business current account service quality survey results.
The requirement to publish the Financial Conduct Authority Service Quality Information for business current accounts can be found on our business current account service quality information page.
Contact us
If you'd like more help & information, you can:
