The Business Exchange

Coronavirus Support

If you're concerned about how coronavirus might impact your business and if you require any advice or guidance, we're here to support you.

Support with coronavirus

Current accounts

Business lending

Values & Ethics

Latest news

The Co-operative Bank is the natural home for business with purpose. As the original Ethical bank, we want to ensure that your business gets the support it needs to thrive. With our roots in the co-operative movement - and our values of fairness, equality and social responsibility - we've always prioritised the needs of SMEs, charities and community businesses. So we've set up the Business exchange, giving you free access to a range of comprehensive online resources created by leading experts and key partners, specifically designed for SMEs and ethically minded businesses.


What's new?

How to grow your business - Free webinar

We recently hosted a webinar to provide businesses like yours with practical advice and support for growing your business online. You can find a recording of the webinar to watch here. We hope you find it useful and take away lots of tips and ideas to drive your business forward.

Click to watch the webinar

Fraud and cybercrime - Free webinar

Fraud and cybercrime cost the UK £824m in 2019 and scams continue to increase. Find out how to ensure they don't hit your business with our free webinar on 8 July 11:00 to 11:40am.

Learn from leading experts on how to protect your business.

A recording will be available soon


We'll be delivering significant improvements

Did you know about the exciting news for our SME customers - we are investing £32m in improvements over the next 3 years for our SME customers.

Learn more about our improvements


Independent service quality survey results

Business current accounts

As part of a regulatory requirement, an independent survey was conducted to ask approximately 1200 customers of each of the 14 largest business current account providers if they would recommend their provider to other small and medium-sized enterprises (SMEs*). The results represent the view of customers who took part in the survey.

*SMEs include businesses, clubs, charities and societies with an annual turnover/income of up to £25m (exclusive of VAT and other turnover-related taxes).

Read our detailed business current account service quality survey results.

The requirement to publish the Financial Conduct Authority Service Quality Information for business current accounts can be found on our business current account service quality information page.

Contact us

If you'd like more help & information, you can: