The Business Exchange

Coronavirus Support

If you're concerned about how coronavirus might impact your business and if you require any advice or guidance, we're here to support you.

Support with coronavirus

Find out more about Pay As You Grow

Brexit information for our customers

As the UK prepares to leave the EU, we have prepared some information for customers with questions about what this might mean for their business and how they bank with us.

Find out more

Current accounts

Business lending

Values & Ethics

Latest news

The Co-operative Bank is the natural home for business with purpose. As the original Ethical bank, we want to ensure that your business gets the support it needs to thrive. With our roots in the co-operative movement - and our values of fairness, equality and social responsibility - we've always prioritised the needs of SMEs, charities and community businesses. So we've set up the Business exchange, giving you free access to a range of comprehensive online resources created by leading experts and key partners, specifically designed for SMEs and ethically minded businesses.


What's new?

Attend our free Financial Support webinar

The Bank will be partnering with key North West business experts to host a free financial support webinar at 11am to 12pm on 30 March. The webinar will cover a wide range of issues, from key business trends to how to manage cash flow during the pandemic and ways to access financial support.

Secure your place by 22 March.

Sign up for webinar

Fraud and cybercrime - Free webinar

Fraud and cybercrime cost the UK £824m in 2019 and scams continue to increase. We recently hosted a webinar to provide businesses like yours with practical advice and support for protecting your business against fraud. Learn from leading experts on how to protect your business.

Click to watch the webinar


We'll be delivering significant improvements

Did you know about the exciting news for our SME customers - we are investing £32m in improvements over the next 3 years for our SME customers.

Learn more about our improvements


Independent service quality survey results

Business current accounts

As part of a regulatory requirement, an independent survey was conducted to ask approximately 1200 customers of each of the 14 largest business current account providers if they would recommend their provider to other small and medium-sized enterprises (SMEs*). The results represent the view of customers who took part in the survey.

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*SMEs include businesses, clubs, charities and societies with an annual turnover/income of up to £25m (exclusive of VAT and other turnover-related taxes).

Read our detailed business current account service quality survey results.

The requirement to publish the Financial Conduct Authority Service Quality Information for business current accounts can be found on our business current account service quality information page.

Contact us

If you'd like more help & information, you can: