Registering for Business Online Banking is simple and straightforward. You can register if you hold any of our business current accounts.
Business Online Banking allows you to:
As well as performing actions on your account, you can also order the following:
You can register for Business Online Banking by completing one of the following forms and scan and email back to bascomms@co‑operativebank.co.uk or return to the address provided on the form.
Alternatively you can call business account support
You can register for Business Online Banking by calling business account support.
Please make sure that all account signatories have read and understood the terms and conditions which apply to the Business Online Banking Service. These are included in our business account terms and conditions.
Before you can access Business Online Banking you need a Business current account.
To find out more about our current accounts and apply, visit our business current accounts homepage.
Our new authentication app is a quick and secure way to generate verification codes from your mobile.
The app has been developed by HID Global, the company that provides our physical security token and is an alternative to using this for accessing your account and authorising payments.
Whilst we continue to improve our online service you should keep your physical token as there may be times when you'll need this, for example when registering a new device. As soon as your physical token is no longer needed we will let you know.
To get started, go to your device's app store and download the app.
Before you can use the app you'll need to have access to your physical security token and then you will need to link the app to your online banking User ID as follows:
Once you've completed registration you can set up bio-metrics like face ID or fingerprint.
The HID Approve app will:
Find out how to use the HID Approve app
At The Co-operative Bank, keeping your information secure and confidential is crucial to us. To protect all of our customers, we use a range of strict security measures including the latest encryption technology.
The online banking security token provides you with an additional level of security. The security token works by generating codes that are required to log on to the system, complete some transactions, and set up new beneficiaries.
Never tell anyone the codes generated from your token, not even us!
Not found what you're looking for?
Contact our support team