Maintenance

Upcoming planned maintenance

We are sorry that our digital services will be unavailable while we work behind the scenes to improve things for you.

Digital banking channels affected:

  • Business Online Banking
  • Financial Director Online
  • Business Banking App

They will be unavailable from 10pm Friday 21 June until the morning of Saturday 22 June.

You can find the latest updates on the availability of our services, and any planned maintenance, on our service status page.

Help and Support

Our Business Online Banking, FD Online and Business banking app have recently been updated, support is available to help you learn how to use the new features and maximise how you manage your finances:

Guide to online banking

Business banking app

Frequently asked questions

Why we carry out planned maintenance

To give you the best experience and to keep our services safe and secure, we sometimes need to carry out work on our systems.

We aim to carry out maintenance at times that it will have the least impact on our customers and to let you know in advance so that you can make payments beforehand.

Although we do try to minimise disruption, we'd like to apologise for any inconvenience caused.

Protect yourself online

  • Please be vigilant, criminals are calling customers posing to work for the Bank, remember, neither the Bank nor the police will ask you to move your money to another account to keep it safe. If you think that you may have revealed your security details or fallen victim to fraud, please contact us.
  • Don't use a search engine to access your online bank account. Type https://www.co-operativebank.co.uk/business into the address bar
  • Never tell anyone your token codes, not even us!