Guide to online banking

Find out how to use online banking. We've listened to customer feedback to help us shape the way you manage your account online. We've made changes to the way it looks and the way it works.

For help on how to use online banking we've created the below videos. Business Online Banking users please view the user guide. FD Online users please refer to the FD Online FAQs and FD Online user guide.

Please note: If your browser cannot play the videos please try in another i.e. Chrome

FD Online frequently asked questions

For help on how to use our new FD Online, please refer to the frequently asked questions and FD Online user guide below.

FD Online FAQs

FD Online User Guide

Online banking user guide

We have created this handy user guide to help you using online banking.

User guide PDF