International payments

We can help our business customers make and receive international payments. The systems we use are quick, secure and cost-effective.

What are IBANs and BICs?

IBAN

IBAN stands for International Bank Account Number, which you can use when making or receiving international payments. An IBAN is always used with a Bank Identifier Code (BIC) when sending or receiving international payments.

You can find your IBAN on your bank statement.

BIC

The Bank Identifier Code (BIC), also known as a SWIFT code, is a standard identifier for banks internationally. It should be used on all international payments, unless making a non-urgent Euro payment via the Single Euro Payments Area (SEPA). In this case, the bank will derive the BIC from the IBAN provided.

The Co-operative Bank BIC: CPBKGB22

Receiving international payments

Payments received in a foreign currency will be converted into Sterling and credited to your account.

The fastest and most secure way of transferring funds into your account is through an electronic transfer. In order to receive a payment, you will need to provide your customer with:

  • Our name in full - The Co-operative Bank p.l.c
  • Our BIC/SWIFT code - CPBKGB22
  • Your account name, IBAN or account number

We will let you know when payments are received through our cross-border payments system. We will show you the amount received and any deductions made.

Making international payments

There are four ways of making international payments. You can use the one that best suits your business.

  • SWIFT - The Society for Worldwide Interbank Financial Telecommunications can be used to make an electronic payment in several different currencies to almost anywhere in the world
  • SEPA - You may be able to make a SEPA Credit Transfer to make a non-urgent Euro payment to a payee within the Single Euro Payments Area.
  • US Structured Payment - This is a low cost service to send US dollars to the United States of America
  • Real Time Euro Payment (TARGET2) - This is the quickest but most expensive option for making urgent Euro payments within the Eurozone.

    What you'll need

    You'll need to know the following about the person or company you’re paying:

    • Name as it appears on their bank account
    • Sort code
    • Account number
    • Phone number
    • Address of the receiving bank
    • IBAN and BIC/SWIFT code, unless sending a SEPA

    We will need to know the currency you want to transfer in.

    We may ask you for further information when sending payments to some countries.

    How to make your international payment

    Business Online Banking

    You can send payments worldwide in:

    • AUD - Australian Dollar
    • CAD - Canadian Dollar
    • CHF - Swiss Franc
    • DKK - Danish Krone
    • EUR - Euro
    • GBP - Pound Sterling
    • HKD - Hong Kong Dollar
    • JPY - Japanese Yen
    • NOK - Norwegian Krone
    • NZD - New Zealand Dollar
    • PLN - Polish Zloty
    • SEK - Swedish Krona
    • SGD - Singapore Dollar
    • USD - U.S. Dollar
    • ZAR - South African Rand

    You can send international payments between 8am and 11am, Monday to Friday for same day processing.

    Payments you send between 11am and 3pm Monday to Friday are likely to be processed the following business day.

    If you send international payments outside of these hours we will schedule them for the next available business day.

    There is a step-by-step guide to making international payments in our Business Online Banking user guide.

    Find out about online banking and log in

    Telephone Banking

    If you are registered for telephone banking, you can make international payments under £20,000 by calling Business Account Support on +44 (0) 3457 213 213. Call charges apply.

    Email

    You can use email to make international payments over £20,000.

    For Real Time Euro Payment (TARGET2) requests please email: chapsrequests@co-operativebank.co.uk

    For all other requests over £20,000 email: foreign.banking@co-operativebank.co.uk

    All requests must be on letter headed paper and signed in accordance of the mandate we hold.

    Please include this information about the person or company you’re paying:

    • Name as it appears on their bank account
    • Account number
    • Address of the receiving bank
    • IBAN and BIC/SWIFT code, unless sending a SEPA.

    Please also include:

    • Contact phone number
    • Your debiting sort code and account number
    • Amount you would like to transfer
    • Currency you want to transfer in.

    Not found what you're looking for?

    Contact our support team