No matter where you're travelling, relax and enjoy your trip, and of course continue to use your cards for purchasing and cash withdrawals.
You don't need to let us know your travel plans in advance, provided you are travelling within the EU or to Turkey. If you're travelling outside of these areas, please contact us to let us know. That way, we’ll expect to see foreign transactions on your account.
For a more detailed breakdown of the charges for each of the services we offer, please see the charges and rates below.
A currency conversion charge is applied to any payment made for cash, goods or services using your debit card in a currency other than sterling.
2.75% of the value of the transaction
To obtain an indication of the overall exchange rate you may receive and the estimated cost of your transaction in sterling, use the VISA website, populating the fields accordingly, entering 2.75% in the "Bank fee" box.
For the European currencies listed below, you will also see the difference between The Co-operative Bank and the European Central Bank exchange rate as a percentage, which is required to be displayed for the purpose of comparison.
A currency conversion charge is applied to any payment made for cash, goods or services using your credit card, charge card or purchasing card in a currency other than sterling.
2.75% of the value of the transaction
To obtain an indication of the overall exchange rate you may receive and the estimated cost of your transaction in sterling, use the VISA website, populating the fields accordingly, entering 2.75% in the "Bank fee" box.
For the European currencies listed below, you will also see the difference between The Co-operative Bank and the European Central Bank exchange rate as a percentage, which is required to be displayed for the purpose of comparison.
In addition to the above charge, a cash fee is applied when using your credit card, charge card or purchasing card outside the UK for withdrawing foreign currency at:
For your charge card or purchasing card
2% of the value of the currency/cheques or £1.50 (whichever is greater)
For your business credit card
3% of the value of the currency/cheques or £3 (whichever is greater)
If you use your credit card, charge card or purchasing card to purchase from other retailers, such as the Post Office, Bureau de Change or travel agents you will incur a cash fee.
For your charge card or purchasing card
2% of the value of the currency/cheques or £1.50 (whichever is greater)
For your business credit card
3% of the value of the currency/cheques or £3 (whichever is greater)
When using a debit, credit or sterling prepaid card abroad, watch out for a practice known as dynamic currency conversion where you are given the option of paying for goods and services in either sterling or the local currency. While this may seem like an appealing proposition as you'll know exactly how much you're spending, as a general rule, you should choose to pay in the local currency. This is because many restaurants and retailers may use an unfavourable rate of exchange to convert the price, which means you could end up paying over the odds.
Please see our most frequently asked questions
If you'd like more help & information, you can: