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Support tools if you have a mobility or dexterity impairment

Chip and signature debit cards

Branch adjustments

Wheelchair accessible ATMs

Get in touch

Chip and signature debit cards

A chip and signature debit card allows you to sign for a transaction instead of entering a PIN. Once the card is inserted into a card reader, a message informs the trader that a signature is required.

To order a chip and signature card, please call Business Account Support on +44(0)3457 213 213. Lines are open Monday to Friday from 8am to 6pm and Saturday from 9am to 12pm. Call charges apply.

Branch adjustments

You can book appointments in branch so we can support you with any queries you might have in person. We also offer extended appointment times if needed, so you'll have plenty of time to get the help you need.

Many of our branches also have adjustments to make your visit as comfortable as possible, including:

  • Handrails
  • Power assisted doors
  • Wheelchair access
  • Private meeting rooms

You can also pay in or withdraw money at a Post Office® near you.

Find your nearest Bank branch

Wheelchair accessible ATMs

To find a wheelchair accessible ATM near you:

  • Visit the LINK website or download the LINK Cash Locator app for Apple or Android using the QR codes below. The app is accessible with VoiceOver and TalkBack screen readers.
  • On the website or app, filter your search to show ATMs that are wheelchair accessible (you can also filter to show ATMs that provide audio assistance).
  • Tap 'directions' to get directions to the ATM.

Please note that some ATMs may charge for cash withdrawals. You can filter to show machines which are free to use.

Scan the QR code below using your mobile phone’s camera to download the LINK Cash Locator app for Apple or Android:

Apple

Android

Are we missing anything?
Let us know

We want as many people as possible to be able to bank with us and to find the information they need in the way that works best for them. If we're not meeting your accessibility requirements or you want to let us know how we could help you, please get in touch.

  • Call us

    Call Business Account Support on 03457 213 213 to speak to someone about how we can better support you

    To contact us using the Relay UK service, dial 18001 followed by 03457 213 213. A relay assistant will join the call

    Lines are open Monday to Friday from 8am to 6pm and Saturday from 9am to 12pm. Call charges apply.

  • Send us a secure message

    Use The Co-operative Bank Business Help app to contact one of our customer support agents.

    Find out more about the app