How do I make an international payment?

  1. Log in to online banking
  2. Select 'Payment and transfers' from the menu on the left side of the dashboard
  3. Select 'Pay and transfer'
  4. Select 'Pay someone else'
  5. Select 'International'
  6. Click 'Continue'
  7. Select the account you want to make a payment from, using the 'Select account' drop-down menu
  8. Select a payee from the 'Select payee' drop-down menu
  9. Select the currency if it is not already auto-selected
  10. Enter the amount
  11. Select the charging method for the payment
  12. Enter a reference (description) if you want to, e.g. Cake delivery
  13. If the payment will go through a third party (intermediary) bank, select 'Use bank to bank information' and enter the third party bank details
  14. Click 'Continue'
  15. Check the details and use your security token to confirm the payment.

Alternatively, to make a payment over the phone, please call our Business Account Support team.

Read more about international payments.