Log in to Personal Banking Skip to content
  1. Home
  2. Help & info
  3. Ways to Bank
  4. Telephone Banking
  5. Calling the bank
  6. What services do you offer over the phone?

Help & info

Just type in your query, or have a look at the list of popular questions below.

What services do you offer over the phone?

You can:

  • Obtain balance information
  • Query balance and transactions
  • Order a statement
  • Order stationery
  • Transfer money between accounts
  • Order a replacement card or PIN
  • Make payments
  • Set up or cancel standing orders
  • Cancel a Direct Debit
  • Stop cheques and remove cheque stops

And for general account enquiries Contact us.

Was this article helpful?

Thank you for your feedback

We will use your feedback to improve our answers. For further assistance Contact us

Thank you for your feedback

We will use your feedback to improve our answers. For further assistance Contact us

Related Articles

  • What information will I need when I call the bank?

    When calling the bank, you will need your sort code and your account number.
    Learn more

Contact us

If you'd like more help & information, you can: