You can make payments to both new and existing payees through online banking.
To make a payment to an existing payee through Business Online Banking:
Please note: A Confirmation of Payee check will not have been completed for existing payees, which you set up in Business Online Banking before these checks were introduced.
To set up and make a payment to a new payee through Business Online Banking:
If the Confirmation of Payee check flags something that needs your attention, read through the information on the screen and choose whether you'd like to continue with the payment, cancel it or edit details.
If the Confirmation of Payee check is successful, you’ll be taken to the 'Confirm Payee details' screen.
Please note: For security and fraud protection, there may be a short delay before you can pay a newly created payee. A message will be displayed to let you know if this is the case once you select 'Confirm Payee'.
Please note: The Confirmation of Payee check helps to make sure your payments are sent to the right person or business.
You can find more information on our Confirmation of Payee FAQ page. This includes examples of the different screens you may see depending on the outcome of the check.