How do I pay someone new?

To pay someone new you will need to add them as a new payee:

  1. Login to online banking
  2. Under 'Shortcuts' select 'Save and pay a new payee'
  3. Add the new payee details
  4. Make sure you add the payee's name and address so that any CHAPS payments can be made properly, should you wish to use this service
  5. Click 'Continue'
  6. Check the details and use your security token to confirm the payment.

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