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Bounce Back Loan Scheme (BBLS)

The Bounce Back Loan Scheme (BBLS) is a government scheme to support UK businesses experiencing lost or deferred revenues as a result of the coronavirus pandemic, leading to cashflow disruption.

BBLS allows businesses to borrow between £2,000 and up to 25% of your annual turnover. The maximum loan available is £50,000.

If you need to borrow more than £50,000, consider the Coronavirus Business Interruption Loan Scheme (CBILS)

Who can apply

BBLS loans are available to existing Co-operative Bank customers only.

All sectors can apply excluding:

  • Banks, or Building Societies
  • Insurance companies
  • Public sector organisations, or state-funded primary/secondary schools,
  • Individuals other than a sole trader or partner acting on behalf of a partnership.
  • Pension schemes

Your business cannot apply under the Bounce Back Loan Scheme (BBLS) if it has taken out a loan under the Coronavirus Business Interruption Loan Scheme (CBILS). However, if your CBILS loan is for £50,000 or less, you may be able to apply to refinance this into a Bounce Back Loan.

Contact us for more details

Check the full list of eligible and excluded sectors

Check you’re eligible to apply

Our personal current account customers are eligible to apply under the BBLS but must open a business current account with us first.

View our business current accounts

We only accept BBLS applications from customers who already have a business current account with us. If you don’t already bank with us, you can apply with your bank or visit the British Business Bank for a list of accredited lending providers.

Go to British Business Bank website

How the Bounce Back Loan works

You could borrow between £2,000 and up to 25% of your annual turnover. The maximum loan available is £50,000.

Paying back the loan

You won’t pay any fees or interest for the first 12 months. After 12 months the interest rate will be 2.5% per year.

We won’t charge you any default interest in connection with your Bounce Back Loan, even if you breach your loan agreement, but if you miss a repayment you will continue to owe interest on the amount of the loan outstanding.

The repayment term is 6 years from drawdown, with no early repayment charges

If you don’t repay your loan, we may disclose information about you and your account to credit reference agencies, which may negatively impact your ability to obtain credit in the future.

We could also require the loan amount, plus interest, to be paid back to us immediately.

We'll give you information during the life of your Bounce Back Loan

If you take out a Bounce Bank Loan with us, we'll take into account your information needs and give you information in a way which is clear, fair and not misleading.

We'll provide you with the following information in relation to your Bounce Back Loan:

  • if you miss a repayment, timely, clear and adequate information so you'll understand the amount missed, what can be done to remedy this, by when, and what impact this has (if any) on your future repayments;
  • a yearly statement setting out details of the payment transactions on the loan during the period since the last statement (or since we paid the loan to you if it is the first statement) and the amounts outstanding
  • if you breach your loan agreement, provide you with information about any action we intend to take as a result before we do so; and
  • options available to you for help and assistance, including sources of free independent advice.

We'll take action if you're in difficulty


  • monitor your repayments during the life of your Bounce Back Loan and take appropriate action where there are signs of actual or possible repayment difficulties;
  • make appropriate adjustments to ensure your circumstances are accommodated throughout the life of your Bounce Back Loan if we identify that you're vulnerable or believe you may be vulnerable; and
  • give you a reasonable period to remedy any breach if you default under your Bounce Back Loan, and we won't treat this breach as an event of default if you remedy the breach during the period we give you to do so.

You can make complaints in relation to your Bounce Back Loan (although we hope you won't feel the need to)

If you have a complaint regarding your Bounce Back Loan, please telephone us on +44(0)3457 213 213 Call charges or write to Customer Response, The Co-operative Bank plc, 2nd Floor, Balloon Street, Manchester, M60 4EP. We'll always do everything we can to resolve your complaint straight away. Where this isn't possible, we'll keep you informed of our progress until the complaint has been resolved.

If you're still unhappy with our response, you may be entitled to refer the complaint to the Financial Ombudsman Service, Exchange Tower, London E14 9SR or telephone +44(0)300 123 9123 or email: complaint.info@financial‑ombudsman.org.uk.

For more information visit: www.financial‑ombudsman.org.uk. The Financial Ombudsman Service is a free service set up to help resolve individual disputes between customers and businesses providing financial services in the United Kingdom.

Apply for a Bounce Back Loan

Check you’re eligible

To apply, you and all key parties must:

  • be aged 18 years or over
  • be a UK resident
  • have a business current account with The Co-operative Bank
  • be an account signatory with authority to borrow on behalf of the business
  • require the loan for business use only
  • confirm that your business aligns to our Ethical Policy.

Your business or charity must:

  • able to self-certify that your business has been adversely impacted by the coronavirus (COVID-19)
  • not currently be using the CBILS scheme (unless using BBLS to refinance a whole facility)
  • be based in the UK
  • have been established on or before 1st March 2020
  • not be in bankruptcy, liquidation or undergoing debt restructuring
  • generate more than 50% of its turnover from trading activity (further education establishments and registered charities are exempt)
  • not be subject to collections or collective insolvency proceedings.

Your application is subject to status and eligibility. Terms and conditions apply.

How to apply

We're currently only accepting Bounce Back Loan applications from customers who had a personal or business current account open with us as of 6 July 2020. If The Co-operative Bank does not already provide your main business or personal current account please speak to your main bank or visit the British Business Bank for a list of accredited lending providers. We're not currently able to process any Bounce Back Loan applications if you do not have a current account with us.

If you are a business current account customer with us, complete the application form.

If you have a Relationship Manager, please contact them before applying.

Complete the form on a desktop or laptop if you can.

We only require one signatory to sign to progress this application. We'll ask you to sign any offer in accordance with your account mandate.

When you’ll hear back from us

We aim to give you a decision within 2 working days of all the information being processed.

Occasionally, we may require additional information depending on your circumstances.

Important documents

You must read these important documents and save a copy for future reference.

Download Bounce Back Loan Terms and Conditions PDF

Download Standards of Lending Practice PDF

Download How we use your personal information PDF

If you're not eligible

If you’re not eligible for the Bounce Back Loan you may still be able to apply for our usual lending products or products in the Coronavirus Business Interruption Loan Scheme.

View our business lending

View our Coronavirus Business Interruption Loan Scheme. (CBILS)


The Bounce Bank Loan Scheme (BBLS) is managed by the British Business Bank on behalf of, and with the financial backing of the Secretary of State for Business, Energy and industrial Strategy (BEIS). British Business Bank plc is wholly owned by HM Government and is not authorised or regulated by the Prudential Regulation Authority (PRA) or the Financial Conduct Authority (FCA). Full details on BBLS and the list of participating lenders can be found on the British Business Bank website: www.british-business-bank.co.uk

Please note that Bounce Back Loans aren’t subject to the usual consumer protections that apply to business lending. This means you won't have the benefit of the protection and remedies that would otherwise be available to you under the Financial Services and Markets Act 2000, or the Consumer Credit Act 1974. If you're in any doubt as to the consequences of this, we recommend you seek independent legal advice.

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